This project was focused on accessibility for all users. The brand identity, tone of voice and journey mapping were all created by me with the help of Dialogflow and a developer. Together we've developed a chatbot and voice agent that resonates with the grocery store. The goal for this project was to find a solution that supported all users to complete their grocery shopping without any third party involved. It was more than just building a chatbot and voice agent it was building an identity that didn't exist before.